We’ve answered some of the most common questions about buying and selling online through NEPA Marketplace. Please visit our Help Center. If you are unable to find an answer, please fill out the form below.

Each business has it’s own refund and return policy outlined in their shop. Before opening a case with NEPA Marketplace, you should contact the seller directly. Please review the shop’s policies prior to contacting the business owner.

Sellers manage their own inventory, orders, and policies, and can help you with problems regarding your order.

If you are unable to get a response, proceed to contact NEPA Marketplace directly by using the form below. We will work to process your request as quickly as possible. Due to the nature of some requests, please allow up to 24 hours to receive a response from our customer service.

NEPA Marketplace acts as a facilitator for the products and stores found on this website. This allows our store owners to have full control over how they choose to run their business.

Each shop owner manages their own inventory. Please direct any questions regarding products to the seller.
Visit the seller’s shop page then click the ‘ASK SELLER A QUESTION’ button.

Sponsored Ads are a powerful way to stand out and reach new customers. Feature your NEPA Small Business on NEPA Marketplace. Let us do the heavy lifting! We can manage all aspects of your advertising account.

We are excited to offer advertising opportunities with our brands NEPA Deals and NEPA Giveaways.
Please inquire below for more information about our brand partnerships.